How do I make an insurance claim for my medical expenses?

To make a claim on your insurance, please visit Reception and fill out the claim form and post it using the pre-paid envelope provided by Southern Cross. Alternatively, you can make a claim online through: https://www.southerncross.co.nz/society/for-members/Making-a-claim.

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Phone numbers
International: +64 9 309 0301
New Zealand 0800 111 212
Physical address
Level 1, 350 Queen Street,
Auckland, New Zealand 1141
Postal Address
PO Box 5268,
Wellesley St West
Auckland, New Zealand 1141